LGS Partner Hub
Privacy notice
Who is responsible
Langwieder Global Solutions (LGS), Dubai, runs Partner Hub and decides what happens with the data in it. Each workspace decides which partners it enters and who on its team, and at each partner, gets access.
What is collected about you
If you have a sign in: your email, your name, your password (kept scrambled, nobody can read it), your authenticator set up, the workspaces and role you have, when you sign in and how long you use the app, the pages you open, your device type, and a log of what you change (for example a rate or a delivery site). If you work at a partner and have a partner seat, the same, limited to your own partner. If you are a partner contact: the name and email the workspace typed in. Nothing is collected from visitors who do not sign in.
Partner records
Partners, delivery sites, rates, certifications, case studies and commission terms are the workspace's confidential business records. Only that workspace's team and the LGS team can see them. A partner's own people see only their own profile, never the commission. The partner list goes to Rate and Revenue and the case studies to Bid Studio, inside the same workspace, over signed links LGS can switch off.
Why
To give you access, keep the app secure, show the workspace who changed what, keep partner profiles up to date, and tell LGS which parts of the app are used. Nothing is sold, nothing is used for marketing, and no AI reads your data or the partner records.
Where it is kept
In the European Union, Frankfurt (database and servers), encrypted when stored and when sent.
How long
Your sign in and usage are kept while you have access. When a workspace leaves, LGS deletes it and every record in it. You can ask for your own data to be deleted at any time.
Your rights
Under the UAE Personal Data Protection Law and the EU GDPR you can ask to see, correct or delete your data, or get a copy of it, at any time. Write to solutions@langwieder-global.com. You can change your name and password yourself under My account. Deleting removes your sign in, name, access and usage everywhere in the app; as a partner contact your name and email are taken off the partner, which stays.
Laws and standards
UAE Personal Data Protection Law and EU GDPR, followed. ISO 27001 information security and ISO 22301 business continuity practice, used as guides: LGS is not certified to either.